Privacy policy

Topwill Antiques operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Topwill Antiques is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including credit card, debit card, and financial account numbers, payment card information, and transaction details.
- Account information including your username, password, security questions, preferences and settings.
- Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel.
- Communications with us including the information you include in communications with us.
- Device information including information about your device, browser, or network connection and your IP address.
- Usage information including information regarding your interaction with the Services.

Personal Information Sources
We may collect personal information directly from you, automatically through the Services, from our service providers, and from our partners or other third parties.

How We Use Your Personal Information
We may use personal information to provide, tailor, and improve the Services; for marketing and advertising; for security and fraud prevention; for communicating with you; and for legal reasons.

How We Disclose Personal Information
We may disclose your personal information to vendors and third parties who perform services on our behalf, with business and marketing partners, when you direct us to, with our affiliates, and in connection with a business transaction or legal obligation.

Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. To learn more, visit the Shopify Consumer Privacy Policy (https://www.shopify.com/legal/privacy/app-users). You may also exercise rights via the Shopify Privacy Portal: https://privacy.shopify.com/en.

Third Party Websites and Links
The Services may provide links to third-party websites. We are not responsible for the privacy or security of such sites.

Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction.

Security and Retention of Your Information
No security measures are perfect or impenetrable. How long we retain your personal information depends on different factors such as whether we need the information to maintain your account or comply with legal obligations.

Your Rights and Choices
Depending on where you live, you may have rights including: Right to Access/Know, Right to Delete, Right to Correct, Right of Portability, and Right to Opt out of Sale or Sharing for Targeted Advertising. You may exercise any of these rights by contacting us at support@topwill.shop.

Complaints
If you have complaints about how we process your personal information, please contact us at support@topwill.shop.

International Transfers
We may transfer, store and process your personal information outside the country you live in. Where required, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time and will post the revised policy on this website.

Contact
For any questions about our privacy practices or to exercise your rights, please email us at support@topwill.shop.

Last updated: 2026-09-24